Trade-Ins: What Does ACV Refer To?
By Jillian Palmer - April 4, 2013

ACV is the abbreviation for Actual Cash Value. This term refers to the wholesale value assigned to a vehicle at trade-in, repossession or purchase. An ACV is a vehicle appraisal based on valuation guides and adjusted to accommodate necessary reconditioning costs. There tends to be confusion at times whether the....

BHPH DMS: Reporting Credit
By Helga Buck - April 1, 2013

As a BHPH dealer, you’re aware that when customers come to you with low credit ratings, reporting their accounts to the three main credit reporting bureaus is an important thing you can do to assist them with building a stronger credit rating. You may have questions when getting started, such....

BHPH: Sales Commission
By Evan Akins - March 21, 2013

I often get asked if it’s possible to track salesman commission in Deal Pack. I’m here to tell you that you can indeed track this, and it is extremely quick, convenient, and accurate! Deal Pack allows users to create commission tiers. These tiers are used to calculate sales commission on....

Can I Charge Interest on Repo or Charged-Off Accounts?
By Jennifer Margettes - March 15, 2013

This question has come up a few times by customers. The first thing I always tell them is to first check with their state or Auto Dealer Association to see if it’s ok to charge interest after you have reposed or charged of a loan . After you have repossessed....

What Can I Provide Customers to Notify Them When Their Payments Are Due?
By Chris McIntyre - March 11, 2013

Deal Pack provides the ability to print payment coupon booklets upon completion of deal entry for your buy here pay here loans. The coupons display the payment number, the customer's name and stock number, the payment amount and due date, and your company name with address and phone number. An....

BHPH DMS: What is ‘Real Time Accounting’?
By Amir Dabiri - March 7, 2013

There are a lot of DMS providers out there, and the level of detail to their accounting modules varies greatly. A lot of programs tout the ease and reliability of their accounting, but what does it mean when we say ‘real time accounting’? If you have to export your daily....

BHPH: Focusing On Collections
By Ashton Azizi - March 1, 2013

For Buy Here Pay Here (BHPH) dealerships, focus on collecting payment on overdue accounts should always be a top priority. The method of how to best reach customers may vary from dealership to dealership. However, the analysis of collector performance is at the heart of bottom line performance. Deal Pack....

What are the main benefits of switching DMS Systems or coming to Deal Pack?
By Greg Morris - February 25, 2013

1. Free IN HOUSE TRAINING and over the computer for Lifetime. 2. Real-Time Accounting Application 3. Collection- Two Way Text messaging and Voice Broadcast! 4. Pull credit inquiries directly through our system using 700 Credit 5. Process Credit cards, recurring payments & have your customers make payments online 6. Paytek/ACH....

What options do we have to process Send-A-Friend rewards?
By Helga Buck - February 22, 2013

Compensation for referral rewards can be disbursed in the form of cash or credit. Often dealers offer their customers coupons that can be applied as payment toward their buy here pay here loan or as down payment. Coupons ensure that the money will be filtered back through the business opposed....

How do I find the most profitable vehicle to sell a customer?
By Greg Morris - February 19, 2013

In the BHPH industry, anyone can come in and purchase any vehicle from you, but how are you sure you’re getting the most profit out of each vehicle? Many dealerships using Deal Pack as their DMS are also partnered with Credit Acceptance Corporation, and they may not be aware that....