Consumer complaints have been on the rise in recent years. With the pandemic restricting the normal procedures for businesses, following up and ensuring these complaints are addressed has never been harder. Complaints against you and your company are a critical area to manage. It is common practice for people to....

A new Illinois law, the Predatory Loan Prevention Act, which took effect on March 23, 2021, could have a significant impact on dealers in the state.  The new law is based on the federal government’s Military Lending Act (MLA), which instituted a cap APR of 36% for active duty, guard,....

Due to a global chip shortage putting a squeeze on car production, trends show that more consumers are opting to purchase used cars. The issue this presents is that used car prices have soared right along with the prices of new cars. Is there any other option out there if....

In today’s world, advanced business software and platforms are used by all kinds of businesses. In the car industry the software most prominently used by dealerships is a Dealership Management System (DMS). A great DMS should be able to take your business to the next level and provide all the....

There are a lot of products out there that are used by car dealerships. Software for tracking inventory, customer information, managing leads, accounting, credit reporting, window stickers, buyer’s guides, Voice broadcasting, SMS texting, collections, and countless other features. That is a lot of different programs to learn and keep track of. When....

“You are what your record says you are,” is true not only in football, but in any performance-based business. Your sales team writes its own record and Deal Pack Pro along with cyclCRM makes it easy to track processes and performance. Here are a few tools to improving a sales....

Since used car leasing was invented over 20 years ago, it has been proven to generate more profit than a buy-here-pay-here. This isn’t surprising considering the tax implications that are clearly in favor of leasing. With buy-here-pay-here, the taxes on the entire contract are paid at the end of the....

Lease Here Pay Here – What can it do for your Business? The idea of Lease Here Pay Here is a newer model that traditional Buy Here Pay Here (BHPH) Dealerships are catching onto. There are multiple benefits to taking on a Lease Here Pay Here (LHPH) model but let....

As car sales are predicted to rise, the increase in delinquencies will, unfortunately, rise as well. Deal Pack Pro has a fully integrated Collections Module that will help reduce and track those delinquencies. The Collections Module is fully integrated with a letter writer that will allow you to customize your....

One of the most challenging aspects of a buy-here-pay-here business is guaranteeing your financial interests are protected through your customers’ insurance. It can be a very frustrating and tedious task to keep track of the insurance status for your customers and ensure you are up to date on any insurance....