4 Way BHPH Dealers are Cutting Costs and Collecting More
By Trey Latham - January 17, 2023

If you’re reading this, you’re likely considering (or already a part of) the buy-here-pay-here industry. One of the biggest challenges in this line of business is balancing a professional debt collection policy with effective, sustainable, and cost-effective practices. The idea of managing these often-precarious contracts and relationships brings to mind....

Environmental Laws and Your Dealership – Are You Compliant?
By Desiree Bradsher - December 28, 2022

One would assume that car dealerships sell cars, so why would they need to worry about environmental laws? Car dealerships have more potential areas of concern than might appear at first glance. Many car dealerships have service and repair shops that are likely to generate used oil and other vehicle-related....

Is Your New Employee Onboarding Program Working Properly?
By Karolina Jarvis - November 28, 2022

Is Your New Employee Onboarding Program Working Properly? At the heart of every operation is the people. Your operation is truly only as great as the people who embody the mission and values of your company. There is nothing more powerful than a team member’s passion and drive to make....

Going Digital: The Logical Choice
By James Vien - November 28, 2022

Have you ever torn your office apart looking for that critical loan document or bankruptcy letter needed for a hearing? How long did it take you to find that document? Situations like these are commonplace in the workplace and dealership. Dealerships of all sizes have so many moving parts. It’s....

Service Departments – The Next Step
By James Vien - October 20, 2022

Today’s markets have seen historic levels of inflation. The global economy has helped to link nations and markets together for better and for worse. BHPH dealerships are not immune to global events. Consumer spending trends have certainly shifted from a luxury to a needs-based approach to spending. Less inventory is....

Is Your DMS Ready for Your Success?
By Karolina Jarvis - October 14, 2022

Whether you are just starting a dealership or have been in business for years, you have to consider if your current dealer/lender management software is working to its potential. With a plethora of solutions in the industry, looking for a system that fits your operation’s needs is a process in....

3 Reasons Why You Should Be Reporting Credit
By Karolina Jarvis - September 19, 2022

Credit reporting is the foundation of the modern financial infrastructure. Since a consumer’s past behavior is the most telling sign of how they will repay debts in the future, credit reports with detailed histories provide other lenders with vital lending information. The three major bureaus, Equifax, Experian, and TransUnion collect....

Putting Customer Service Back into Collections!
By James Vien - September 16, 2022

The last few years have not been easy for customers, let alone dealerships. Covid, historic inflation, and the threat of a possible recession are constantly on everyone’s minds. After all, the relationship doesn’t stop when the deal is posted. Quite the opposite, it is just beginning! Now more than ever,....

3 Ways Your DMS Can Help Ensure Dealers’ Compliance with FTC Safeguard Amendment
By Trey Latham - August 29, 2022

The laws surrounding how we should collect and use personal data about individuals is set to change very soon. And that’s big news for car dealerships, large and small. The original Standards for Safeguarding Customer Information took effect in 2003 but the FTC amended it in 2021. These latest changes....

Subprime Automotive Taxing Changes and How to Live With Them
By James Vien - July 29, 2022

Ben Franklin once said, “In this world nothing can be said to be certain, except death and taxes.” While we in the automotive IT industry certainly cannot do anything about the latter that Mr. Franklin stated, we can sure try to ease the burden of taxes. Specifically, how to keep....


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ABCoA - Celebrating 40 Years - 1983 to 2023