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Tackling Year End
By Rachel Jurich - December 18, 2019

Does Year End feel like a daunting task? With Year End approaching it is essential to be prepared and know what processes to follow to ensure closing the year is as simple as possible. “Fiscal Year-End” refers to the completion of one accounting period which is used for the calculation....

Pull Multiple Bureaus to Improve Customer Experience
By Claire Cruce - October 30, 2019

There is only a 96-point spread between the top credit tier and a lower tier, excellent credit versus credit challenged. That small difference gives dealers an opportunity to put their customers into a higher tier by simply pulling from one or multiple bureaus. By pulling from several bureaus, you may....

Five Steps for Successful Sales Calls
By Claire Cruce - August 14, 2019

Each inbound call to your lot is a potential customer gained or lost. The goal of every call is to sell the appointment, but how can your team be trained to effectively reach this goal? Having a set process in place for them to follow and fully taking advantage of....

Benefits of a Referral System
By Victoria Bonadio - July 31, 2019

Marketing is at its strongest when it’s coming from a primary source such as word of mouth, which proves how referrals have been able to provide dealerships with increased business. Having a referral system in place not only incentivizes current customers to spread positive words, but also rewards them for....

Robocalls and Compliance
By Victoria Bonadio - July 2, 2019

In early April, the Senate Commerce Committee approved a bill which will move forward in cracking down on unwanted and illegal robocalls. After 13 bills failed to diminish robocalls, Senators John Thune and Ed Markey introduced the Telephone Robocall Abuse Criminal Enforcement Act (TRACED), which will allow up to $10,000....

Texas Advertising Rules
By Rachel Jurich - June 13, 2019

It’s no secret that good advertising generates prospects, and this is what all business owners strive for. However, advertising can be detrimental if business owners are not following the rules as to what is deemed acceptable. It is important to note that in Texas, advertising rules differ for new car....

What does a customer need in order to purchase a vehicle in Texas?
By Rachel Jurich - March 20, 2019

This question is frequently asked and the answer is quite important. Per Texas law, the dealer must obtain a copy of a photo identification with an expiration date and a unique identification number. Additionally, a copy must always be kept on file in the dealer jacket. Lucky for Deal Pack....

Michigan Trade In Tax
By Scott Hackett - February 16, 2019

Michigan has long been recognized as the heart of the American Automotive Industry due to its hand in the mass production of vehicles throughout the 20th and 21st century. Although Michigan has been a titan in the industry, the state has never been lenient with sales taxes on new vehicles....

What does TILA stand for?
By Merritt Hardy - July 1, 2018

TILA (an acronym for Truth in Lending Act) is a United States federal law designed to promote the informed use of consumer credit by requiring disclosures about its terms and cost. It was originally known as Title I of the Consumer Credit Protection Act enacted May 29, 1968.  It was created....

IRS 1099 and 8300 – What are Those?
By Merritt Hardy - June 1, 2018

With every New Year comes some end of year reporting functions that must be accomplished within a certain time frame  and the preparing and mailing of 1099’s is one of them.  In this blog, we will take a quick look at the form and the reason for preparation.  We will....