Getting the most out of your CRM
By Bethany Rivette - May 18, 2020

When you think of CRM Software (Customer Relationship Management) what are some words that come to mind? If they aren’t integration, user friendly, smart, and creative you are not using CyclCRM. CyclCRM is the future for the Used Car industry. Imagine having a CRM that not only talks to your....

Working Remotely and Staying Productive
By Anjelica Baker - May 18, 2020

Working Remotely is on the rise in response to the global COVID-19 pandemic. However, analysis about remote work found that over the last five years, the number of people working remotely has increased. This trend may continue even after the current pandemic due to the productivity results remote work delivers....

Finding the best DMS to fit your company needs
By Bethany Rivette - February 17, 2020

Making sure your company has the right DMS (Dealer Management System) can make for a stressful situation. Thankfully, Deal Pack has a ton of reasons to make us your choice. Let’s review 5 of the top reasons to make Deal Pack your go to for DMS needs: Deal Pack can....

Control over your DMS
By Hope Ramirez - January 23, 2020

Do you have control over your DMS? If each employee had access to every part of your DMS (Dealer Management Software) you may find that there are “too many hands in the cookie jar.” Imagine Collectors closing deals, Salespeople having access to the business financials, or Accountants trying to repo....

Document Storage
By Scott Hackett - January 23, 2020

I have heard from Dealerships and Finance Companies across the country looking for an easier way to save their documents.  These include not only the Lease or Retail Installment Contract and other documents signed at the onset of the deal but can also include agreements made with the customer throughout....

Tackling Year End
By Rachel Jurich - December 18, 2019

Does Year End feel like a daunting task? With Year End approaching it is essential to be prepared and know what processes to follow to ensure closing the year is as simple as possible. “Fiscal Year-End” refers to the completion of one accounting period which is used for the calculation....

Pull Multiple Bureaus to Improve Customer Experience
By Claire Cruce - October 30, 2019

There is only a 96-point spread between the top credit tier and a lower tier, excellent credit versus credit challenged. That small difference gives dealers an opportunity to put their customers into a higher tier by simply pulling from one or multiple bureaus. By pulling from several bureaus, you may....

Five Steps for Successful Sales Calls
By Claire Cruce - August 14, 2019

Each inbound call to your lot is a potential customer gained or lost. The goal of every call is to sell the appointment, but how can your team be trained to effectively reach this goal? Having a set process in place for them to follow and fully taking advantage of....

Benefits of a Referral System
By Victoria Bonadio - July 31, 2019

Marketing is at its strongest when it’s coming from a primary source such as word of mouth, which proves how referrals have been able to provide dealerships with increased business. Having a referral system in place not only incentivizes current customers to spread positive words, but also rewards them for....

Robocalls and Compliance
By Victoria Bonadio - July 2, 2019

In early April, the Senate Commerce Committee approved a bill which will move forward in cracking down on unwanted and illegal robocalls. After 13 bills failed to diminish robocalls, Senators John Thune and Ed Markey introduced the Telephone Robocall Abuse Criminal Enforcement Act (TRACED), which will allow up to $10,000....