Can I Build a Shared Queue in Deal Pack?
By Helga Buck - October 7, 2013

In order to maximize collection efforts, a company needs the best collection software available to keep customer’s information organized and up to date.  Deal Pack already offers a great Collections module filled with many filtering options and convenient tools to make contacting customers quick and easy.  A new innovation recently released by....

How to get the most out of your BHPH Website
By Amir Dabiri - September 19, 2013

In today’s modern world, everything has gone digital. It began with simple email correspondence and has grown to having meetings online and much more. Do not get left behind! Make sure your company is up to par with the latest technological advances that can keep you on top of the....

BHPH DMS: Paytek Integration Tips
By Evan Akins - August 19, 2013

What is the CUTOFF time for Paytek and what I do if I messed up and sent wrong customer for processing?   Every week, I have someone call and say, “Oh no, I accidentally ran my Paytek and send someone that didn’t need to be send”. The first thing I....

What is TILA?
By Hope Ramirez - July 29, 2013

The Truth in Lending Act (TILA) is United States federal law designed to promote the informed use of consumer credit by requiring disclosures about its terms and cost. It standardizes the manner in which costs associated with borrowing are calculated and disclosed, hence protecting consumers against inaccurate and unfair credit....

Consumer Loans: Split Interest Rate
By Chris McIntyre - July 26, 2013

I recently received an e-mail from a customer concerned with upcoming law changes regarding their state consumer loans interest rates. Some states are enacting laws setting maximum interest rates in the form of a tier. One good example is the state of Florida. If you are licensed, you may charge....

BHPH DMS: Prospect Scoring for Internal Financing
By Bethany Richardson - July 23, 2013

What makes a buy here pay here dealership successful? Part of that equation of course, is having the right cars to meet demand. However, the other and arguably more important side of the equation is having the right customers. What defines the right customer? For every dealership, that may be....

Maximize Your Collections to Avoid Repossessions
By Helga Buck - July 9, 2013

In a utopian society, customers would make their payments on time. Unfortunately, some customers are not perfect and fail to make their payments. If this happens, usually there is a point where repossession is sure to follow. If the time comes to repossess a vehicle, certain protocols must be followed....

BHPH DMS: Tennessee County Taxes
By Jennifer Margettes - July 3, 2013

Tennessee is among one of the few states with tiered tax rates. Lately there have been questions from a few of our Tennessee customers asking if Deal Pack correctly calculates county tax. The answer is yes. For each county, Deal Pack allows you to enter the starting and ending taxable....

BHPH DMS: New Automated Credit Reporting File
By Bethany Richardson - June 27, 2013

Many times I get calls from our customers stating they forgot to report credit or the person who used to be responsible for reporting credit is no longer there. Sometimes I even get calls stating they have been so busy they haven’t even reported in months. Well, Deal Pack now....

BHPH DMS: Handling Customer Payments Over the Phone
By Hope Ramirez - June 18, 2013

Deal Pack provides several convenient options for processing payments by phone:   Check by Phone – ACH payments can be deducted from your customer's checking or savings account. A membership with Paytek Solutions, enrollment to enable the integration and a one time set up of your customer's bank information in....