By Chris McIntyre - April 28, 2021
As car sales are predicted to rise, the increase in delinquencies will, unfortunately, rise as well. Deal Pack Pro has a fully integrated Collections Module that will help reduce and track those delinquencies. The Collections Module is fully integrated with a letter writer that will allow you to customize your own letters and SMS text messages to send to customers for payment reminders or to customers who are past due. In Deal Pack’s Collections Module also has the ability to send a voice broadcast to an entire queue of customers. This feature will automatically call the customers in the queue and provide the end user with the ability to pay by phone. This will allow the customers to make a payment and post the payment in Deal Pack Pro all without human interaction.
Collectors can also create a shared queue giving the collectors a more efficient and effective way to work through the customers. Creating a shared queue will allow multiple collectors work the same queue and Deal Pack will ensure that the same customer is not being worked twice. While collectors work queues they have the ability to update customer information, leave remarks, create pop-ups and warning messages to relay important information.
Help your collectors reduce the number of delinquency by providing them with the tools they need such as SMS text and voice broadcasting. Contact an ABCoA representative today to see how SMS text messaging and voice broadcasting can help your operation.
Advanced Business Computers of America (ABCoA) develops and supports end-to-end software solutions for the subprime finance industry. Since 1983, we have helped automotive dealerships and finance companies eliminate duplication, remain compliant, and achieve success with dependable, all-in-one software and white glove service and support.
Deal Pack is a complete, all-in-one software ecosystem customizable to your exact needs and scalable to your exact size - helping improve your operations, grow your business, and solve the challenges you face. Whether you are a finance or sales company, multi-entity or publicly traded company handling BHPH or LHPH, operating or capital leases, internal or external floor-planning, retail, rentals, consumer loans, origination, or seasoned paper, Deal Pack is the dependable software for mission critical operations.
Deal Pack handles all of your business needs transparently – providing you measurable improvements and complete financial control, saving you time, increasing your bottom line, and allowing you the freedom to focus on your daily operations. Deal Pack is relied upon by thousands of customers across all 50 states in the United States and six countries around the world. Customers properly using Deal Pack have never lost an IRS audit.
To learn more about ABCoA, visit www.abcoa.com.Request a Demo