A common trend across all industries has become to digitize and move everything online. Whether it is food delivery from your favorite restaurant or groceries from your corner market, you can use your phone to order and deliver anything to your doorstep. A similar trend is also starting to creep into the car industry, as online car retailers are entering the market and consumers are finding it easier to make their next big purchase without going to a dealership. Deciding to take your business online will be a huge change from the traditional business model and Deal Pack will be with you every step of the way to make the change (or addition) to your business model possible.  

Website: 

A critical part of any online business is the website. Building an eye-catching website that makes it easier for consumers to browse your inventory, get information, and contact you when necessary. Choosing a good website provider will ensure all these needs are met to your liking and you would not have to worry about your inventory being uploaded to your website. With a generic inventory upload (as long as your website provider approves of the file format), you can have your inventory, along with their images and information, sent to your website on a daily basis. Deal Pack also has custom inventory uploads made for providers such as Home Net, Auto Search, Cars for Sale, and Dealer Socket. 

CRM: 

Building a strong Customer Relationship Management strategy will also be crucial in how successful you will be as an online retailer. Deal Pack fully integrates with cyclCRM, an up-to-date client relationship management software that will make your online retailing venture possible. With cyclCRM you can seamlessly bring leads into Deal Pack by providing your custom credit app on your website and having potential customers fill out their application and in turn become leads for your team to follow up on. Through cyclCRM you can send correspondence through texts and email, set up SMS and email templates and have them run automatically based on unique triggers, and have comfort in knowing all your employees are staying on track through the different reports offered through the system. The chat feature enables your leads to communicate in real time with you through the website, and the calendar feature allows them to schedule calls, test drives (or vehicle deliveries) with ease. These are just a few highlights that will help you as you look to digitalize your business model. 

Digital Processing: 

Once a deal converts and you are looking to finalize, processing and storing the necessary documents digitally will also be a necessity. Deal Pack’s integration with DocuSign allows digital signatures to be made on all your necessary forms so you will not have to worry about printing paperwork or setting up in person meetings with your new customer. Individual forms and form batches can be sent to your customer’s email for them to sign digitally and be in your DocuSign Account once it is completed.  

Another tool that goes hand-in-hand with the DocuSign integration is Digital Loan Jacket, a digital storage solution offered through our sister company, Book It Out. With Digital Loan Jacket you will be able to store PDF documents for inventory, customers, vendors, and credit apps all on the cloud. Referencing these documents is made easy through the BIO website as well as Deal Pack itself, giving you all you would need at your fingertips. 

These great tools offered through Deal Pack will make it the best choice as you look to move your business online. If you have any questions or would like to set up demos for any of these features, reach out to our support line at (800)526-5832 or at support@abcoa.com.