Control over your DMS

By Hope Ramirez - January 23, 2020

Do you have control over your DMS? If each employee had access to every part of your DMS (Dealer Management Software) you may find that there are “too many hands in the cookie jar.” Imagine Collectors closing deals, Salespeople having access to the business financials, or Accountants trying to repo a vehicle. Do any of those situations sound ideal? The truth is there is so much that can go awry when there aren’t any access restrictions within your DMS. You want a system that can handle the proper controls and access rights specific to each and every user.  A system with these controls can mitigate the opportunities for employees to misuse, make mistakes and even steal.  A proper system of controls will prevent the employee from being able to make mistakes in a section of the system that they shouldn’t have been able to access in the first place.  Disallowing employees from sections that they are not yet trained on and preventing employees from accessing sensitive areas of the system are features you want in your DMS.

With Deal Pack, each time an employee logs in they will only see what you want them to see. Every employee will have an access level that will allow them to only access areas that are pertinent to their job position. In addition to the assigned access levels, there are settings that can further allow or restrict each user’s functionality within the system. For example, you may not want every Collector to have the ability to text customers, or you may not want every Salesman to be able to void deals.

Additionally, when actions are taken in the Deal Pack Pro software, there is a stamp of exactly who performed the action in the system and when it was done.  This can be infinitely useful when tracking back on why a specific action may have been taken or to see who is using the system incorrectly.

Having control over your DMS prevents mishaps in the system as well as keeps information secure. To learn more about Deal Pack and it’s Employee Settings, please contact our support staff toll free at 1-800-526-5832.

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