By Jennifer Margettes - September 30, 2017
Over the years, the way that dealers communicate with their customers has changed. In the past, dealers would generate a list of customers’ that they would mail letters to for prospecting, service reminders and even to wish the customer happy birthday. As technology has developed, these letters have become obsolete and even an annoyance to some customers. Therefore, many of these letters wind up in the trash and are a wasted expense; the cost of this is astronomical when totaled up monthly. For example, if the average letter costs the dealership $3 dollars to generate/send and the dealership is sending out letters to 3,000 prospects and customers, that is a total monthly bill of $9,000.
As always Deal Pack strives to provide our customers with cutting edge technologies and through this, cyclCRM was born. cyclCRM allows for full automation of prospecting and lead follow up. With a few simple clicks of a button, the dealer can tell cyclCRM that as soon as a customer’s balance is less than $3,000 to automatically send that customer an email, text or even a picture message. This automation saves the dealer time and money in both the cost of paper and ink as well as the time the employees must spend preparing and sending these communications.
To learn more about or to get signed up for cyclCRM, please contact our support staff toll free at 1-800-526-5832.
ABCoA is a Software-as-a-Service company dedicated to the subprime industry. Our cloud-native ecosystem handles every part of business operations - improving productivity, security and accuracy, while consolidating vendors and reducing costs.
Since 1983, ABCoA has helped buy here pay here used car dealerships and subprime finance companies eliminate duplication, remain compliant, and achieve success with complete, customer-driven software and dependable support. Customers properly using Deal Pack have never lost an IRS audit.
Recently awarded Top Online Accounting Software for Deal Pack, ABCoA continuously elevates the standard for software in the subprime industry and helps customers grow through our commitment to quality, innovation, and service. Headquartered in Jacksonville, Florida with employees across four states, we remain family-owned and operated.
To learn more about ABCoA, visit www.abcoa.com.
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